Sharpen Your Knowledge with ServiceNow (Certified Implementation Specialist - Customer Service Management) Certification Sample Questions
CertsTime has provided you with a sample question set to elevate your knowledge about the ServiceNow Certified Implementation Specialist - Customer Service Management exam. With these updated sample questions, you can become quite familiar with the difficulty level and format of the real Certified Implementation Specialist - Customer Service Management certification test. Try our sample ServiceNow Certified Implementation Specialist - Customer Service Management certification practice exam to get a feel for the real exam environment. Our sample practice exam gives you a sense of reality and an idea of the questions on the actual ServiceNow Certified Implementation Specialist certification exam.
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ServiceNow Certified Implementation Specialist - Customer Service Management Sample Questions:
With the Auto Close Resolved Cases flow enabled, and using its default settings, when will a reminder be sent to a non-responsive customer?
Which CSM Configurable Workspace feature enables agents to quickly view records in the contextual side panel without switching tabs?
Who can create a customer service case from a community discussion? (Choose two.)
Upon self-registration through the Consumer Service Portal, a record is created in: (Choose two.)
What does the Agent Whisper function do?
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