Sharpen Your Knowledge with Genesys (Genesys Cloud Certified Professional - Contact Center Admin) Certification Sample Questions
CertsTime has provided you with a sample question set to elevate your knowledge about the Genesys Cloud Certified Professional - Contact Center Admin exam. With these updated sample questions, you can become quite familiar with the difficulty level and format of the real Genesys Cloud Certified Professional - Contact Center Admin certification test. Try our sample Genesys Cloud Certified Professional - Contact Center Admin certification practice exam to get a feel for the real exam environment. Our sample practice exam gives you a sense of reality and an idea of the questions on the actual Genesys Certified Professional certification exam.
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Genesys Cloud Certified Professional - Contact Center Admin Sample Questions:
Which of the Performance views shows real-time data with historical metrics to give you both short term and
long-term views?
Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?
Which definition matches the ACD Evaluation Method Best Available Skills?
A system that routes interactions based on an algorithm which determines the best available agent for an interaction
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)
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